It has been 1 year since Jean installed an inverter, 3 batteries, Solar controller, additional solar panel and Cerbo Gx for our 21' Jayco Feather Micro. I know...Most people leave reviews when the service is complete, and the install was definitely great, fast and at a very fair price. But this is my review of using the system for one year. We've boondock camped a ton since our install and I can truly say we have never had any issues that weren't user error. I've only had to text Jean twice in this past year with a question and he responded quickly and always fixed my issue. We will definitely go back to Off Grid RV for our future needs and recommend this company to anyone looking to enhance their boondock camping experience. Thanks again Jean for great service and quick responses when I've needed it...
Nathan Buckley
3 months ago
starstarstarstarstar
Excellent work. Creative and knowledgeable when solving solar and electrical solutions for my travel trailer.
Rick
3 months ago
starstar_borderstar_borderstar_borderstar_border
I don't know if any of the pictures or reviews posted for off-grid are real, but i can share my experience and it hasn't been good. I hired Off Grid RV to install a minisplit and solar for my RV. The specification was that I wanted the minisplit to keep up with the Lake Havasu heat during the summer and have enough solar so that I wouldn't have to pay for shore power. Jean decided to install an 18000 btu minisplit that was less btu than the two overhead units that were installed at the time. I questioned him, but was assured it would be more than enough. I later realized his rationale was based solely on square footage and did not take into account the Havasu weather or the fact that the RV was poorly insulated. We had to replace the minisplit with a larger unit (haven't been refunded for either unit). Jean attempted to install the new unit and decided to quit half way through the installation indicating he wasnt capable of installing. I then had to call an ac specialist out to redo all of his work because he had mangled the line sets and didnt have the proper breakers etc.. The mount he built to hold the AC was rusting within a week and poorly constructed. After discussing with Jean, it was decided to hire a fabricator to build something. Now that we had to install a larger unit, i will have to hire someone to reinforce the mount because the new minisplit is larger and heavier. As far as the solar installation goes, I've been stranded without power twice in Glamis due to his programming and installation. He did make trips out to get it running, but ruined both trips. I've had two different solar companies look at the wiring and suggest I dont use the solar until it is rewired as it is a fire hazard. Basically, everything has to be ripped out and start over at great cost. None of the Victron equipment is grounded per their recommendations, none of the equipment is fused, batteries aren't strapped and secured which can lead to wire fray and shorts when driving down the road. This has been an absolute nightmare and Off-Grid RV is not making it right. I will add more after the new solar company goes through the entire system for safety and performance as well as comparing it to all the parts that i was invoiced for to see if it matches up. On top of it all, the Solar wasn't able to keep up with the original minisplit and definitely won't keep up with the new one!
Rick Friel
3 months ago
My experience hasn't been good. I hired Off Grid RV to install a minisplit and solar for my RV. The specification was that I wanted the minisplit to keep up with the Lake Havasu heat during the summer and have enough solar so that I wouldn't have to pay for shore power. Jean decided to install an 18000 btu minisplit that was less btu than the two overhead units that were installed at the time. I questioned him, but was assured it would be more than enough. I later realized his rationale was based solely on square footage and did not take into account the Havasu weather or the fact that the RV was poorly insulated. We had to replace the minisplit with a larger unit (haven't been refunded for either unit). Jean attempted to install the new unit and decided to quit half way through the installation indicating he wasnt capable of installing. I then had to call an ac specialist out to redo all of his work because he had mangled the line sets and didnt have the proper breakers etc.. (hasn't refunded any money)The mount he built to hold the AC was rusting within a week and poorly constructed. After discussing with Jean, it was decided to hire a fabricator to build something at great cost to me. Now that we had to install a larger unit, i will have to hire someone to reinforce the mount because the new minisplit is larger and heavier. As far as the solar installation goes, I've been stranded without power twice in Glamis due to his programming and installation. He did make trips out to get it running, but ruined both of our trips. I've had two different solar companies look at the wiring and suggest I dont use the solar until it is rewired because it is a fire hazard. Basically, everything has to be ripped out and start over which is not going to be cheap. None of the Victron equipment is grounded properly, none of the equipment is fused, batteries aren't strapped and secured which can lead to wire fray and shorts when driving down the road, etc... This has been an absolute nightmare and Off-Grid RV is not making it right. I will add more after the new solar company goes through the entire system for safety and performance as well as comparing it to all the parts that i was invoiced for to see if it matches up. On top of it all, the Solar wasn't able to keep up with the original minisplit and definitely won't keep up with the new one!